Shipping policy

FREE GROUND SHIPPING

We proudly offer complimentary ground shipping to the lower 48 states, with a standard shipping time of 7-14 days. Orders within the continental United States will be shipped via ground transport at no additional cost. This includes standard delivery service without the use of a forklift.

ORDERS:

We only ship within the United States.

All documentation/ EPA certification charges will be paid by us.

After payment is made, pls give us 3 work days to process your shipment. Actual delivery takes another 5-10 work days.

Delivery for machines will be done by trucking, and All import taxes/ documentation/EPA certification charges will be paid by us. You will simply have to collect at our Rosemead warehouse and not worry about the import documentation.

Please note there may be instances when we may not be able to provide an online tracking number. We honor all transactions, and we want to assure you that you will get your equipment or, we will do a refund.

If you have any questions, please contact ty*************@***il.com

Merchant Return Policy

At typhonmachinery.com, we stand behind the quality of our products and strive for 100% customer satisfaction. If you are not completely satisfied with your purchase, our hassle-free return policy ensures a smooth and transparent process.

Return Eligibility

• Products must be unused, undamaged, and in original packaging.
• Returns must be initiated within 30 days of the delivery date.
• Proof of purchase (invoice or receipt) is required.

Non-Returnable Items

• Used or damaged equipment.
• Custom or special-order products.
• Spare parts, consumables, and hydraulic attachments.

We ship out within 7-10 work days once payment is received.

Actual delivery takes 7-14 days depending on destination.

Please note at times, we may need to send to you nearest logistics warehouse when the trucks cannot deliver to your location.

Damaged or Missing Items

• Inspect your shipment upon arrival for any visible damage.
• If damage is detected, note it on the delivery receipt and contact our team immediately.
• Claims for shipping damages must be reported within 48 hours of delivery.

For questions about shipping rates, delivery timelines, or special requirements, contact

IMPORTANT:

Please ensure your shipping address is correct before we send your package out.

Customers who wish to change the delivery address after the package has shipped out will be subject to all applicable shipping charges.

If you fail to select a delivery time slot offered by the shipping company/driver, and the package is returned to Typhon Machinery, you will be charged an additional 10% fee to make a second delivery (time slot selection may not apply to all deliveries).